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  • The Five Key Principles of Influence - Part 1
    persuade successfully and non-manipulatively, it’s important to understand five key principles of influence ... that are based on human psychology and behavior. Let’s look at the first two now. interpersonal skills;management ...

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    • Authors: David Miller
    • Date: Nov 2015
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Lessons from a Toothache—Part 2
    Lessons from a Toothache—Part 2 The author discusses lessons and strategies he learned about ... specializes in helping executives become more infl u- ential leaders and consultants generate higher reve- ...

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    • Authors: David Miller
    • Date: May 2012
    • Competency: Communication>Persuasive communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development